HOME
SITE MAP / FAQ / CONTACT
Wells Fargo Building at dusk

Garage Information

Everything You Need to Know about Downtown Parking

CCDC Parking Garages:
There are 2,561 parking spaces in six parking garages referred to as the Downtown Public Parking System (DPPS). The garages are owned by CCDC and are operated by contract with Ampco/The Car Park. The first hour of parking is free in the Central Parking District and each additional hour is $2.50.

 

Central Parking District Rate Information:
Hourly: $2.50 per hour, first hour free
Daily: $12.00 maximum
Monthly: $100.00
Event: $3.00 - $9.00


Map of Parking Garages

How downtown parking works:

Daily Parking:
Daily parking commences when the garage opens (or 6:30 a.m. for Capitol Terrace), and continues through closing that same day (or 6:29 a.m. the following morning for Capitol Terrace). Hourly fees accumulate to a daily maximum of $12/day, and commence again on an hourly basis the next day if your car remains in the garage overnight.

Monthly Parking:
Monthly parking permits allow inexpensive, unlimited access - weekday, evenings and weekends - to specific garages. They may be obtained by calling DPPS at 368-7944.

Bicycle Lockers:

The Downtown Public Parking System has bicycle lockers available for lease. The lockers are located in the Capitol Terrace, Eastman and City Center Garages. Lockers can be rented for $15.00 per quarter plus a one time (refundable) deposit of $50.00. For more information, please contact the Downtown Public Parking Office 368-7944.

Event Parking:
In certain circumstances special parking rates are put into effect. Often it is a flat fee from between $3 to $9, and patrons may be asked to pay upon entering, which speeds up the exiting process after the event. For event parking coordination, please contact Troy Harris at DPPS, 368-7944.

Validation:
Businesses are permitted to purchase hourly parking validation stickers at full rate from DPPS. They are then permitted to validate their customer's parking tickets at their discretion. Contact DPPS at 368-7944 for current validation rates.

Cinema Validation:
An additional two hours of parking for Edwards Boise Downtown Stadium 9 patrons and one hour for The Egyptian Theatre patrons is available after the first free hour to cinema customers with validated parking tickets. You must take your parking ticket to the cinema, where it will be stamped upon your purchase of cinema tickets. When exiting the parking garage, present it to the cashier and be prepared to pay for any time over the validated amount.

Parking Operator Contact Information:
Downtown Public Parking System: 368-7944

121 S. 9th Street, Suite 500
Boise, ID 83702
After 5 pm, before 8 am: 336-1068
24 Customer Assistance: 336-1068
Our security company, Wackenhut Corporation, provides:
Jump-start assistance
Escort to your vehicle during nighttime hours
Taxi request for those stranded or unable to drive
Lost vehicle assistance

City Metered Parking:
Boise City provides on-street parking for downtown visitors for the purpose of encouraging short-term parking in the immediate vicinity of where visitors want to go.

There are 3,000 on-street parking spaces in the Greater Downtown Boise Area which is defined as Broadway to 16th, State Street to the river. Push the blue button at any downtown meter and the first 20 minutes are free. Buy some time with the Boise City Parking Card, which is prepaid and re-chargeable available at City Hall 384-3770.

Private Parking:
Many private lots are available for public parking. Signage at each will direct you on the hourly parking rates.

Frequently Asked Questions:


What is a Payment Parking Due notice?

This is a notice of parking due that is issued to a customer. The notice may be issued for several reasons including the following:

  • Envelope left on customer vehicle after that garage closes
  • Envelope issued to a customer as they exit should they not have funds available for payment
  • Notice left on customer vehicle for parking violations such as unauthorized usage of ADA accessible stall, reserved space, or parking in a fire lane as well as other reasons

What do I do if I get a Payment Parking Due notice?

  • If you receive a Payment Parking Due envelope, make the payment in one these ways within 14 days to avoid fees and penalties:
    • Place the amount of parking fee in envelope and place it drop box located at the exit when you leave the garage
    • Make payment at www.parkingnotice.net
    • Mail in payment
    • Contact parking office to arrange for payment (208)368-7944
  • The Payment Parking Due notice includes parking fees due plus penalties if not paid within 14 days. This is required by state law. If you make the payment within 14 days, all that is due is the parking fee noted on the envelope.

What happens if I don't pay the Payment Parking Due notice?

  • The Payment Parking Due notice includes any parking fees due plus penalties if not paid within 14 days. This is required by state law. If you make the payment within 14 days, all that is due is the parking fee noted on the envelope.
  • If payment is not received within 14 days, then the sum of the parking fees and penalties shown on the Payment Parking Due notice are due. The Parking Payment Due notice will be entered into our violation tracking system and collection activities will begin.
  • Go to www.parkingnotice.net to make a payment or to track the Payment Due Notice status.

Whom do I pay if the attendant is gone?
See Parking Payment Due notice above.

What happens if the garage is closed when I come back for my car?
You will ALWAYS be able to get your car out of DPPS garages. You may have a Parking Fee Due Notice on your windshield, as noted above, but you are never locked in.

How do I contest a parking notice?
Call DPPS at 368-7944 to explain the situation. If you are not satisfied with their response/decision, please contact the CCDC Parking & Facilities Director at 384-4264 .

What will happen if I don't pay the parking due notice that was issued to me?
After ten days, a reminder letter will be sent to you asking for payment or reconciliation. If no response is made within 30 days, the overdue account will be turned over to a collections agency for payment. Administrative fees will be added.

Are there special rates if I park or work after 6 p.m.?
Not at this time.

How do I sign up for monthly parking?
You will need to fill out an application form, pay your monthly fee and $10 key card deposit to the DPPS office at 121 S. 9th Street, Suite 500. To receive an application via fax or email, call DPPS at 368-7944 between 8 a.m. and 5 p.m. Monday through Friday. DPPS will also provide information about availability in each garage.

How do I pay for monthly parking?
Monthly parking is due on or before the first of each month. At the time of sign-up customers complete a monthly parking agreement and pay a one-time key card (access card) deposit of $10.00. Ongoing monthly customers will receive an invoice for the upcoming month around the 15th of the prior month.

Payment options:


RECURRING CREDIT CARD PAYMENTS: contact the parking office at 368-7944 and enroll in the recurring credit card payment plan. The monthly parking fee will automatically be charged to your authorized credit card every month. This is the most convenient way to pay for monthly parking!

AUTO-DEBIT PROGRAM: This option allows the customer to have the monthly parking fee taken out of a checking account on the 20th of every month.

WALK-IN PROCEDURE: The customer brings the payment to the DPPS office and picks up the monthly hang tag.

How do I cancel my monthly parking?
Contact DPPS at 368-7944 to cancel your permit. A 15-day cancellation notice is required.

What do I do if my monthly hang tag or key card is lost or stolen?
Contact DPPS at 368-7944 immediately. A replacement hang tag costs $5.00 and a replacement key card requires a new $10.00 deposit. If the old key card is found, return it to DPPS for a $10 refund.

Why are monthly parkers asked to park on upper floors?
To encourage short-term, hourly customer parking we ask monthly parkers to park above a certain floor in most garages. Those hourly customers are the ones that help pay our business expenses and yours, so we want them to keep coming back. If they have to drive to the roof every time they visit, they may not return.

Can I let someone else use my permit?
No. Your key card and permit are for your use only. Allowing someone else to use your permit may result in cancellation of your monthly parking agreement.